Flatio, Praha – bydlení na pár měsíců

Alexandre P. Nájemník

no answer so far from the landlord. I am retrying to see if I get more chance. I already booked my airplane tickets.

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03.04.2024 • Praha

Jakub L. Nájemník

If we are paying for services of the flatio you should help to resolve problems with the landlord.

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25.03.2024 • Praha

Lily S. Nájemník

Allow a longer time to file a complaint and get my money back. It took me 2 days to discover all of the things wrong with the apartment that just made it impossible for me to live there. I tried contacting the landlord first to see if it would be resolved and by the time that I had given up on that, the window to file had closed. There was an issue with the heat (I rented in January in Prague) where the radiator was full of air so 75% of the radiator would not get hot. There was an issue with the running water for the toilet(it was not refilling and would only flush once an hour) and the landlord told me that it was "good enough" and it would take too long to get someone to fix it. You can look in my messages to see this. So I had to forfeit an entire month's rent because I was trying to resolve an issue with the owner first. I made the first few days of my move to Prague incredibly stressful. Please, if someone is reading this, can i have my money back?

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27.02.2024 • Praha

Christopher L. Nájemník

Let me contact the host directly before asking to book.

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11.09.2023 • Praha

Mischa P. Nájemník

Hovni

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04.09.2023 • Praha

Jan M. Majitel

Moji nájemníci si opakovaně stěžují na nekomunikaci ze strany Flatio. V případě jakýchkoliv potíží, či dotazů nájemníků Flatio podpora nesplňuje očekávání nájemníků.

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29.08.2023 • Praha

Anton V. Nájemník

The very big problem is a fee. I'm an Ukrainian and saw 50% off. How to use it I didn't know. Made reservation at night and had no answer from support. So paid full price, then in several weeks got those 50% back. Well, ok. But then I made second reservation... and again the same system. I'm still Ukrainian. Why do I need to write every time? I would recommend lower fee for long stays or for extension. Your service helps to find landlords and that's all. If we meet, we can continue without you... Well, we did it and you don't get money anymore. Just because of high prices. I could pay some euros for comfortable mailing, payment and contract system. But pay hundreds... No, thanks.

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01.08.2023 • Praha

Vladimir G. Nájemník

no options for discussion

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27.07.2023 • Praha

Thomas S. Nájemník

Very poor and not tenant friendly.

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18.06.2023 • Praha

C G. Nájemník

Ten years of data collection is horrifying. Be better.

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10.05.2023 • Praha

Vladyslav S. Nájemník

my last experience was awful!! if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not.

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05.05.2023 • Praha

Daniel L. Nájemník

No reply about requested apartment

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02.03.2023 • Praha

Camille Q. Nájemník

Everything could have been done better. I have used Airbnb for over ten years; this was my first and last time using Flatio. You don't actually get any support from the company, despite paying an insane fee, and I felt helpless in what was one of the worst months of my life. Never again.

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28.12.2022 • Praha

Anastasiya D. Nájemník

there is not a contact

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28.10.2022 • Praha

Alazne G. Nájemník

Los fees carísimos, desorbitado

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14.10.2022 • Praha

Marwa A. Nájemník

I am displeased because after I have sent flatio pics of the conversation between me and the landlord, still I didn't get a reefund for the stay and even paid for days which I didn't stay.

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16.09.2022 • Praha

Chen M. Nájemník

No ability to contact the landlord before booking? feature severely needed

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04.07.2022 • Praha

Dana H. Majitel

Po změnách v přístupu k majitelům již nemohu Flatio doporučovat.

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06.06.2022 • Praha

Jana M. Nájemník

Ignorance k nasemu problemu, triky ve vasich podminkach... Plus nemoznost se s vami spojit v dobe nastehovani, coz mela byt emergency linka. Uz nikdy Vic vasi agenturu.

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29.04.2022 • Praha

Luboě M. Nájemník

Protože hodnocení nejde přeskočit.

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18.05.2022 • Praha

Agnieszka G. Nájemník

Your services don't work. Nobody was working during the weekend when I needed your help. I found a very expensive hotel by myself, got super stressed that I'm homeless in a new city and overall you helped me only with return of my money (not all of it). I called your emergency line and you asked me to send you an email...but nobody was working this weekend hahaha The worst customer service ever. Only the agent that terminated my contract was amazing and helpful, so I'm grateful for her help.

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15.04.2022 • Praha

Lorenzo G. Nájemník

Not existing customer support, you don't care about your customers.

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09.03.2022 • Praha

Stanislav K. Majitel

zatim neni doresena oprava meho bytu po poslednim devastujicim zazitku s najemnikem pres Flatio. az se tak stane ohodnotim lepe.

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10.02.2022 • Praha

Xxxx X. Nájemník

Flatio je jedna amatérska spoločnosť, ktorá by v prvom rade mala viac popracovať na svojom customer protection & supporte. Keď po incidente kde ma v prenajatom byte prepadli dvaja cudzinci, jediné na čo sa vzchopili bolo, písomne pokarhať majiteľov a ako kompenzáciu ponúknuť 25% zľavu z poplatku za služby z NASLEDUJÚCEHO ubytovania. 25%.. čo pri ubytovaní na mesiac, ktoré si štandardne hľadám činí asi 250kč. Výsmech do tváre klientovi. A poručíte tým mladú neskúsenú zamestnankyňu, ktorú mi vo vašom mene volala, aby mi tú úbohú kompenzáciu ponúkla. Cením si jej odvahu, a súcitím s ňou, že ešte aj ju ste vystavili takému stresu. Takže majiteľom a manažérom Flatia: Ste lakomí chudáci a amatéri. Toto bolo posledný krát, čo som si cez vás nejaké ubytovanie prenajal. Už jedine iba hotel alebo AirBnB. Zbohom

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04.02.2022 • Praha

Praha, Česko: Přečtěte si hodnocení nájemců i pronajímatelů, kteří mají zkušenosti s pronájmem v této destinaci!